Contact information

 

Contact Information

Last updated: 7 May 2026 — V.O.F. PuraSangre · KvK 99714817

 

Company details

-     Company name: V.O.F. PuraSangre

-     Legal form: Vennootschap Onder Firma (V.O.F.) — Dutch general partnership

-     KvK number: 99714817

-     EU VAT number: NL869102722B01

-     RSIN: 869102722

-     Address: De Schans 16 28, 8231KH Lelystad, The Netherlands

-     Activity: Import, export and sale of Spanish and European gourmet food products

 

Contact channels

-     General email and returns: purasangregourmet@purasangre.nl

-     Phone: +31 613 95 71 69

-     Live chat: Available at www.purasangre.nl

-     Contact form: Available at www.purasangre.nl

-     Business hours: Monday to Friday, 9:00 – 17:00 CET (Central European Time)

 

Response times

-     Email / Contact form: response within a maximum of 2 business days.

-     Formal claims: acknowledgement within 2 business days and resolution within a further 5 business days.

-     Live chat: real-time assistance during business hours.

 

Claims and dispute resolution

For any claim relating to an order, send an email to purasangregourmet@purasangre.nl with the subject: CLAIM [order number], including a detailed description of the issue and photographs of the affected product.

If you do not receive a satisfactory response, you may contact:

-     Autoriteit Persoonsgegevens (AP — data protection): www.autoriteitpersoonsgegevens.nl

-     EU ODR platform (online dispute resolution): https://ec.europa.eu/consumers/odr

 

Food safety alerts

To report any food safety concern relating to a product purchased from PuraSangre (possible deterioration, undeclared allergens, product in poor condition, etc.), please contact us immediately:

-     Urgent email: purasangregourmet@purasangre.nl

-     Phone: +31 613 95 71 69

 

V.O.F. PuraSangre · KvK 99714817 · NL869102722B01 · De Schans 16 28, 8231KH Lelystad, The Netherlands · www.purasangre.nl